Refund, Return & Cancellation Policy

1. Guidelines for Refunds, Returns, and Cancellations

Refunds:

• Refunds are accepted within 30 days of purchase, subject to conditions.
• Products must be unused, undamaged, and in original packaging to qualify.
• Refunds process to the original payment method.

Returns

• Items must be in original condition with all accessories and packaging.
• Customers typically bear return shipping costs unless the item is defective or incorrect.

Cancellations

• Orders can be cancelled at least 24 hours in advance of the scheduled delivery or service date.
• Cancellations within 24 hours of service may incur fees.

2. Fees or Conditions

Restocking Fee:

• A 10% restocking fee may be deducted from refunds.
• This covers handling, inspection, and restocking expenses.

Cancellation Fee

• Fees apply for cancellations within 24 hours of scheduled service.
• The amount depends on the service type and associated costs.

3. How to Request a Refund, Return, or Cancellation

Customers should contact the support team at [email protected] with order details and the reason for their request.

4. Exceptions

Certain products or services have specific policies based on their nature or customization, particularly for digital products and services already rendered.